RB Photo & Graphics


Frequently Asked Questions



Ordering Questions:

Question: May I order additional packages of different poses and still take the discount?
Answer: Absolutely!

Question
: May my add-ons be of different poses?
Answer: Yes!

Question
: May I take the discount on sibling poses?
Answer: Positively!

Question
: May I take the discount if my proofs are on two different envelopes?
Answer: Yes! Simply complete one order form for both envelopes.

Question: What forms of payment do you accept?
Answer: We accept CASH, CHECKS, MONEY ORDERS, VISA, MASTER CARD, AND AMEX.


Question: Can I make copies of my portraits?
Answer
: All images and portraits are copyright protected. All prints must be acquired from Rodney Beres. However, we offer images on CD with a copyright release for purchase in some packages.


Late Order Questions:

Question
: I missed the deadline date to order pictures. Can I still place an order?

Answer
: YES! If you still have your order form you can complete your order information and mail it along with payment to RB Photographer at the address on the top of your form. You can also call your order into us or use the convenient form on the front of our website to process your order.


Question: How long do I have to place an order.

Answer
: We keep all images indefinitely. Unlike other companies we do not set firm deadlines and dispose of your images.


Question: If I email you my order or use the online ordering form, how will I know if you received my order.

Answer
: You will receive an email from us within 24 hours confirming your order.


Question: What if my child no longer attends the school where the photographs were taken?

Answer
: This is not a problem normally we return orders to the school, but mailing your order to your home is never a problem.
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